MD+DI Article: “Root Cause Analysis: Adventures in Medical Device Usability”

What is Root Cause Analysis? What is its unique role in formative vs. summative testing?  How should it be planned for before usability testing even starts? Read more

Video Capture and Analysis: 5 Ways You’re Hurting Your Video Analysis

This blog post is part two of a two-part series on using video records in contextual inquiry. Read more

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