Chronic conditions impact not only the people diagnosed. Diabetes, arthritis, multiple sclerosis and other conditions also change the lives of family and friends. According to the Family Caregiver Alliance, “More than 1 and 6 Americans working full-time or part-time report assisting with the care of an elderly or disabled family member, relative, or friend.” Caregivers’ support is immense. They. Read more
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If you work in a field like human factors and usability research, the question “so what do you do for a living?” is rarely simple to answer. When I began my design internship at Design Science in the spring of 2018, explaining this type of research was a common challenge I faced. Although I was new, I found I wasn’t alone when it came to explaining everything the company had to offer. Read more
Every few years, I try to improve my own product. Prompted by a sense of dissatisfaction with my clothing, I clean out and rebuild my wardrobe. I fill a trash bag with clothes to be donated, and feel accomplished as I look at my newly spacious closet. Each time I do this I’m convinced that I’ve solved the problem, only to be faced with that same problem again within a year or two. Read more
As a company that is perpetually seeking to make products highly usable, it's natural that we would apply that same scrutiny to how our own human factors usability studies are conducted. For the past few years, we've been exploring one specifically onerous aspect of usability studies: the ubiquitous pen and paper interview guide. Our clients are eager to ensure that our methods of capturing data. Read more