At Design Science, our research most often focuses on the environments of medical professionals—ORs, cath labs, clinics. Yet some of the most rewarding research I have conducted here has involved visiting patients’ homes. Accompanied by a videographer, I’ve traveled past cornfields and baseball diamonds to meet families that are coping with serious conditions and investigate how they are wielding. Read more
Getting to the Root
/ in root cause , usability study , user-centered design , analysis , HF , how-to , human factors , news / by Christina SHuman behavior can be hard to predict and even harder to explain. Study participants will often manage to do similar things in different ways, and they’ll rarely work with the same tools with equal proficiency. Read more