Utilizing Ethnography: Pharmacy Responses to Changing Standards of Practice

Join us May 18th to May 21st to hear from our Design Researcher, Ranjan Nayyar, about the research he did with AbbVie’s Human Factors Director, Paul Blowers. They utilized ethnography to uncover how Pharmacies are responding to the elevated standards laid out in the USP <800>, which came into implementation on December 1st, 2019. Make sure to join us to hear about their findings and recommendations for pharmacies and manufacturers! We will release more specific information regarding the date and time of this presentation once the HFES organizers announce it.

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